Sales Policy

Sales Notifications

When I’ve added horse figurines or other items to the shop, I’ll post a quick notice via the blog. I’ll eventually post to Breakables and ClinkyTalk for topic appropriate items.


Shopping

There’s no fancy shopping cart here and in most cases, I will have ONE of any given item. So, if you see something you like, contact me, let me know what item(s) interest you. Feel free to ask any questions you may have about any book or figurine and I’ll do my best to answer. If you need a little time to decide, I can hold an item for you a few days.

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Payment

I take payment primarily through PayPal. I also take personal checks at my discretion and United States Postal Service money orders.

Shipments on items paid for by personal check will be held until the check has actually cleared my bank.


Return Policy

If for some reason, you really aren’t happy with something you’ve bought from me, let me know within 7 days of arrival and a return may be arranged.

As shipping breakables gets expensive, please read descriptions closely, view all pictures carefully and be sure the item is exactly what you are looking for!

Return postage, packing materials and insurance will be YOUR responsibility as I do my best to provide high quality pictures and descriptions for your buying decisions.


Shipping

Domestic shipment

Prices posted on the site will include USPS domestic shipping for the stated service within the continental United States of America.

I offer shipping discounts for multiple items, provided the combined items will not need an oversize box for safe shipment.

International shipment

I’m generally willing to ship internationally. Let me know your location and I will give you an adjusted price quote if I feel I can safely ship the item to you. I do not undervalue items on customs forms and I do not mark them as gifts.

Shipping Damage

Fragile ceramic and porcelain horses require special care to pack and ship. I have a lot of experience with this and in most cases, your item will arrive in exactly the condition stated.  If it does not, contact me.

If your shipment arrives damaged, we’ll need to file a claim. If possible, snap a digital picture of the box and the damaged contents and email it to me, so that I can see what went wrong. Also, please keep the box, all packing materials and the broken item or items in case the Postal Service needs to see them.


Restorations

Some items I sell may have simple restorations or repairs done by myself or others. This will always be stated in the description.

I cannot guarantee any repairs or restoration work on an item will hold up forever. Use reasonable care and most will last for years of enjoyment. Try not to expose a repaired item to prolonged heat or cold or to extreme temperature changes. Likewise, avoid immersing the item in water or running water over the repair area. If you need to remove soil, go lightly with a soft, very slightly dampened cloth on any restored areas. Do not use any solvents or abrasives!


Copyright

All site content, written and images, unless otherwise specified is under copyright by Cynthia Perry.

If you buy a figurine, you are welcome to use the images of that item on your personal website to show it off to the world. A credit for the photography and/or link back to my site is always appreciated.

For any other use, please contact me for permission, thanks!


Privacy

I consider your email address, shipping address and name private and personal information and will not share them without your permission.

A link to the privacy policy for this site is in the footer on every page.